Privacy policy

This Privacy Policy explains how www.iconicake.com (“the Site,” “we,” or “us”) collects, uses, and protects your Personal Information when you visit or make purchases on our Site.

Collection of Personal Information

When you use our Site, we collect certain data about your device, your interactions with the Site, and information needed to process your orders. If you contact us for support, we may collect additional details. Throughout this policy, “Personal Information” means any data that can identify you uniquely.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Device Information

We automatically collect data such as your browser version, IP address, time zone, cookies, pages viewed, search terms, and how you engage with our Site. This helps us load the Site correctly and improve your experience through analytics. We gather this information using cookies, log files, web beacons, and other tracking tools.

Order Information

When you place an order, we collect your name, billing and shipping addresses, payment details (including credit card numbers or other payment types), email, and phone number. We use this information to fulfill your order, process payments, communicate with you, screen for fraud, and send promotional offers based on your preferences.

Customer Support Information

If you contact us for assistance, we may collect your location details such as country, state/province, and city to provide effective support.

Sharing Personal Information

We share your data with trusted service providers who help us operate the business and fulfill your orders. For example, our store is hosted by Shopify, which processes your information securely. We may also disclose your information if required by law, to respond to legal requests, or to protect our rights.

Learn more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy.

How We Use Your Personal Information

We use your data to provide products and services, process payments, ship orders, and keep you informed about new products, services, or promotions.

Data Retention

We keep your Personal Information for as long as necessary to fulfill our services and comply with legal obligations. You may request deletion of your data at any time; please see the “Your Rights” section below for details.

Automated Decision-Making

If you reside in the European Economic Area (EEA), you have the right to object to decisions made solely by automated processes that significantly affect you. We do not engage in fully automated decisions with legal or significant effects on customers.

Shopify uses limited automated systems to prevent fraud (such as temporary IP or credit card blocks) that do not significantly impact users.

Cookies

Cookies are small files stored on your device to enhance your browsing experience, remember preferences, and analyze site usage. We use different types of cookies including functional, performance, advertising, and social media cookies.

Most cookies we use are persistent and may remain on your device from 30 minutes up to two years. You can manage or disable cookies via your browser settings, but doing so may affect how our Site works.

For more info on cookies and management options, visit www.allaboutcookies.org.

Do Not Track

Currently, there is no industry standard for responding to “Do Not Track” browser signals. We do not alter our data collection practices based on such signals.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our operations or legal requirements. Updates will be posted on this page.

Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us:

Email: inquiries@iconicake.com

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority or supervisory body.