Terms of service

This website is owned and operated by Iconicake. Throughout this site, the terms “we,” “us,” and “our” refer to Iconicake. We provide this website, including all information, products, tools, and services available here, to you—the user—subject to your acceptance of all terms, conditions, policies, and notices outlined below.

By visiting our website and/or purchasing products from us, you agree to engage with our “Service” and accept these Terms of Service (“Terms”). These Terms apply to everyone who uses or accesses the site, including but not limited to visitors, customers, vendors, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you acknowledge that you agree to be legally bound by these Terms. If you do not agree to all the terms and conditions, please do not use the website or purchase any products or services. If these Terms of Service are viewed as an offer, your acceptance is expressly limited to these Terms.

Any new features, tools, or services added to our store in the future will also be subject to these Terms of Service. You can always find the most current version of our Terms here on this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes to this site. It is your responsibility to review this page periodically for updates. Continued use of the website after such changes means you accept the updated Terms.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you confirm that you understand this website sells physical products, including food products and novelty items, which can be shipped internationally.

You agree not to use our products for any unlawful or unauthorized purpose and comply with all applicable laws in your jurisdiction, including but not limited to copyright laws. If you have any questions or concerns about these Terms of Service, please contact us at inquiries@iconicake.com.

Section 2 - Products or Services

We sell physical products, including cake mixes, dessert mixes, vanilla extracts, and small novelty items, which are shipped worldwide. Product availability and shipping times may vary by country.

Due to the nature of our products, we do not accept returns or refunds, except in cases where your order arrives damaged or is lost in transit, please see the refund policy.

We have made every effort to display product images and colors as accurately as possible, but actual product colors may vary depending on your monitor or device.

We reserve the right to limit quantities, discontinue products, or refuse service to anyone for any reason.

Section 3 - Accuracy of Billing and Account Information

You agree to provide accurate and up-to-date billing and shipping information when placing orders. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to suspected fraudulent transactions or inaccurate information.

Section 4 - Personal Information

We collect your email and other personal information to process orders and communicate with you. Your submission of personal data is governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Section 5 - Changes to Terms of Service

We may update these Terms of Service from time to time to reflect changes in our business or legal requirements. Updated terms will be posted on this page. Continued use of our website or services after such changes means you accept the updated Terms.

Section 6 - Contact Information

For any questions or concerns regarding these Terms of Service, products, orders, or other inquiries, please contact us at:

Email: inquiries@iconicake.com